Returns & Refunds

Hassle-Free Returns & Refunds

Your trust means everything to us.
Here’s how we make returns and refunds simple.

Easy Returns

Quick Refunds

Secure & Transparent

Dedicated Support

Our Returns Policy

We want you to be completely satisfied with your KERNOR purchase. If you receive a product that is damaged, incorrect, or not up to our quality standards, you can request a return within 7 days of delivery.

Our Refund Policy

Once your return is received and inspected, we’ll initiate your refund. The refund will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.

Returns Not Applicable For

  • Perishable or consumable items (e.g., chocolates) once opened.
  • Products that are used or not in their original condition.
  • Gifting products with customized or personalized packaging.

How to Request a Return

1. Contact Us

Reach out to our support team with your order details.

2. Get Approval

We’ll review your request and confirm the return.

3. Send the Product

Return the item in its original packaging.

4. Receive Your Refund

Once inspected, your refund will be processed promptly.

Need Any Help?

Our support team is always here to assist you with returns, refunds, or any other queries.

Contact Us